Skills and Qualities
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Below is a list of skills, attributes and experience that Key Mediation considers relevant to the role of a Family Mediator. Please use these as a guide to decide if training as a mediator is right for you. You are of course very welcome to have an informal discussion with a member of the Key Mediation Team if you would like more information on Mediation and on this course.
Personal Qualities- Commitment to alternative dispute resolution
- Ability to take responsibility for own learning and self development
- Energy and enthusiasm
- Willingness to work towards attaining standards of professional competence
- Understanding of own motivations to become a family mediator
- Ability to make links between theory and practice,
- Ability to transfer and develop skills
Interpersonal Skills
- Communicate at all levels (with clients, service personelle, trainees)
- Active Listening
- Facilitate exchange and understanding
- Manage meetings so as to enable forward movement
- Work solo, in pairs or as part of team
- Work respectfully, non judgementally and with impartiality
- Show sensitivity to clients' emotional state
- Cope with conflictual or distressing situations
Intellectual Capacity
- Understand the process and principles of mediation
- Read and assimilate new material
- Grasp implications and facilitate others to do so
- Record outcomes clearly and logically
- Understand theoretical and legal aspects
- Facilitate thinking and generate creativity
- Engage with and understand complex factual material
Professional Ethical Behaviour
- Understand principles of mediation and reflect these in practice
- Work inclusively in ways that allow equal access to mediation
- Work within the code of practice of UKCFM (downloadable from the UK College Website)
- Understand the role of the mediator and maintain professional boundaries
- Recognise the rights of children in separating families
Examples of previous experience and qualifications which may be relevant
- Work with families
- Family law
- Conflict management in other settings
- Mediation in other settings
- Education to include English (A'level) and Maths (GCSE)
- IT Skills